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Forum Discussion
phazelab
Dec 06, 2018Aspirant
Volume inactive or dead! (RN204)
In my company we have a ReadsyNAS 204 in RAID5, single volume, n° 4 6TB WD RED drives.
It is used primaraly as an Acronis backup destination for a number of PC's. All has been working well for ...
JohnCM_S
Dec 06, 2018NETGEAR Employee Retired
Hi phazelab,
Welcome to the Community!
You may provide to us the logs so we can check it. Please upload it to a file sharing site and then PM me the download link.
Regards,
- phazelabDec 07, 2018Aspirant
Hi John,
PM sent, thanks for your help!
- JohnCM_SDec 08, 2018NETGEAR Employee RetiredHi phazelab,
Do you have a backup of your data on this NAS? It seems that the volume does not mount because of file system corruption. You can try booting the NAS to Volume Read Only and see if you can access the data. You can check this link for the steps on how to access the boot menu and select the the Volume Read Only mode.
If data is still not accessible on that mode, you can do one of the following:
1. Contact NETGEAR support for Data Recovery (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service)
2. You can go with 3rd party data recovery to recover your data.
3. If you already have a backup of your data, you can just recreate the volume.
Regards,- phazelabDec 09, 2018Aspirant
Hi John,
I just tried to load the volume in read-only mode, but no difference whatsoever.
Luckily, the NAS was used mainly for system image backups, wich I have re-routed elseware for the time beeing. I lost a few other things, but nothing that important.
I still don't understand how file system corruption would have happened in the first place, with no warnings of any kind. Also, if I'm not mistaken, the hardware and disks themselves seem perfectly healthy.
I'm not really sure if I can trust this system going forward: are there any system/disk/hardware tests I can run to be sure everything is OK, before setting up the NAS again?
Thanks again for your time helping me on this issue.
Lorenzo
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