NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
junox
Mar 15, 2016Aspirant
Volume scan failed to run properly - ReadyNAS Ultra 4
Dear NetGear Community, I can not find any volume on NAS and can not access any my data after received alert mail "Volume scan failed to run properly." from ReadyNAS. This link is the log of M...
- Mar 17, 2016
Hello JennC,
Thank you for your kindness support.
I'm afraid but you may need data recovery service, the file system must be a messed file system. If you have full backup you can factory reset with the new disk then restore the data.
Okay, I'll do factory reset. I give up to restore my data.
Regards,
junox
JennC
Mar 16, 2016NETGEAR Employee Retired
Hello junox,
Welcome to the community!
When you inserted the replacement disk, were you still able to access the files stored to the NAS volume while it was resynching?
Replacement disks should be new, empty and no partition. Please also make sure it is listed in the HCL.
I am not able to see download the logs, see this article for instructions how to check reallocated sector count and here for checking ATA errors.
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!