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Solved
"walk_down_proc+2D4" error on ReadyNAS 524
A ReadyNAS 524 that I set up for a friend in June has just crashed with the error message "walk_down_proc+2D4". The unit was working fine til August 28 and then was shutdown properly because of the ...
Tech support mode is a boot menu option that boots the system into a low-level diagnostic mode. The RAID isn't even started automatically in this mode. It's designed to enable remote troubleshooting in situations like the one you're facing. This is a very different thing to enabling Secure Diagnostic Mode whilst the system is booted normally.
See How do I access the boot menu on my ReadyNAS 422, 424, or 524X?I would suggest you boot into this mode and PM the requested details to Skywalker.
FYI Regarding creating a support case ... we can't create a support case since we will just be told exactly what I was told last time with my system - the box is past it's 90 day warranty and this is a software issue so not supported; a support contract would have to be purchased. Not willing to pay for another support contract when the likely answer is just going be the same as before - factory restore the box.
Tech support mode is a boot menu option that boots the system into a low-level diagnostic mode. The RAID isn't even started automatically in this mode. It's designed to enable remote troubleshooting in situations like the one you're facing. This is a very different thing to enabling Secure Diagnostic Mode whilst the system is booted normally.
See How do I access the boot menu on my ReadyNAS 422, 424, or 524X?
I would suggest you boot into this mode and PM the requested details to Skywalker.
It will be tomorrow evening before I will have the opportunity to coordinate this ... but will PM Skywalker when done ...
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