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Forum Discussion
cmassey
Aug 02, 2016Guide
Want to test all HDD's in PC - Is there a risk to the RAID array?
Long story short I have the same issues listed in this thread. https://community.netgear.com/t5/ReadyNAS-Hardware-Compatibility/Avoid-Seagate-ST8000VN0002-Horrible-noise-issue/td-p/1103992 Or is an...
gonegolfin
Dec 02, 2016Aspirant
gonegolfin wrote:I have (4) of the Seagate ST8000NE0001 drives in my ReadyNAS 626X (Configured as RAID 10) and am also experiencing the significant noise issue when the disks are idle. I am hoping for a firmware update from Seagate ... which seems to have solved the same noise issue with the ST8000VN0002 (my assumption is that the firmware is not compatible).
Brian
I did provide my serial #'s (Part #ST8000NE0001) to the Seagate Enterprise NAS HDD form page. There are no firmware updates available. Technical Support is echoing this as well ... although there is a firmware upgrade for the ST8000VN0002 (do not believe this is public) that fixes this same noise issue (see other community thread). I am going to continue to press Seagate Technical Support.
Brian
gonegolfin
Dec 02, 2016Aspirant
gonegolfin wrote:
gonegolfin wrote:I have (4) of the Seagate ST8000NE0001 drives in my ReadyNAS 626X (Configured as RAID 10) and am also experiencing the significant noise issue when the disks are idle. I am hoping for a firmware update from Seagate ... which seems to have solved the same noise issue with the ST8000VN0002 (my assumption is that the firmware is not compatible).
Brian
I did provide my serial #'s (Model #ST8000NE0001) to the Seagate Enterprise NAS HDD form page. There are no firmware updates available. Technical Support is echoing this as well ... although there is a firmware upgrade for the ST8000VN0002 (do not believe this is public) that fixes this same noise issue (see other community thread). I am going to continue to press Seagate Technical Support.
Brian
I was able to acquire the firmware update from Seagate Technical Support. The firmware update for Seagate Model #ST8000NE0001 is version EN01 ... which is different than the firmware upgrade for Seagate Model # ST8000VN0002.
Seagate highly recommends that disk management tools provided by the RAID controller manufacturer be used. Does the ReadyNAS Admin console provide an interface for updating the hard drive firmware? If not, does anyone have a recommendation for application of the firmware upgrade? I have a collection of MacBook Pro computers accessing this NAS.
Thanks,
Brian
- FramerVDec 03, 2016NETGEAR Employee Retired
Hi gonegolfin,
As far as I know, there is no update the firmware of the hard drive on the ReadyNAS. You might actually need to use Seatools to do this. Lets wait for other who might have experienced it first hand.
Regards,
- FramerVDec 04, 2016NETGEAR Employee Retired
Hi gonegolfin,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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