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Forum Discussion
Tripline
Nov 21, 2016Apprentice
What are the authentication setting requirements used by email alerts?
I get the "Unable to send a test message. Cannot send a test message. Please check authentication settings". I can set up my server settings to match the authentication setting required by ReadyNAS....
- Nov 21, 2016
If anyone else has a dummy mail system and need to setup the itty gritty, program it to use AUTH LOGIN as the authentication method.
http://www.samlogic.net/articles/smtp-commands-reference-auth.htm
StephenB
Nov 21, 2016Guru - Experienced User
Tripline wrote:
What type of authentication does the ReadyNAS use for email alerts?
It's your email provider that requires the authentication, not the NAS. The NAS uses whatever you entered.
Are you using a mainstream provider (gmail, etc)?
Tripline
Nov 21, 2016Apprentice
No, I am using a internal barebone email system that does not require login authentication via port 25.
We use AUTH PLAIN as the initial setup but it asks to check the TLS setting.
There is also AUTH LOGIN, CRAM_MD5 and other options available to use in regards to authentication.
- StephenBNov 21, 2016Guru - Experienced User
Does the NAS have a static address? If so, make sure that you specified a DNS server that can resolve the smtp name.
- TriplineNov 21, 2016Apprentice
This is what i was referring to in regards to authenticaiton. http://www.samlogic.net/articles/smtp-commands-reference-auth.htm
I assume that the NAS doesn't require username/password authentication and the credentials can be passed through.
I am using static ip and added both of my DNS servers to the ip settings.
- StephenBNov 21, 2016Guru - Experienced User
Tripline wrote:
I assume that the NAS doesn't require username/password authentication and the credentials can be passed through.
Correct. The NAS just passes through what you enter.
I suspect that any email failure will give you the same message - including the case where the NAS can't reach the SMTP server you entered. That's why I asked about the DNS name.
Though it's also possible that you ran into a bug - since no email authentication is now a rare case. What firmware are you running?
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