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Forum Discussion
naughtyscamp
Nov 04, 2010Aspirant
Windows 7 and Offline files STILL not working.
There have been many posts on this forum for months now, bemoaning the malfunctioning offline files feature when using Windows 7 (ie trying to sync brings up thousands of errors informing that files a...
BMach
Nov 04, 2010Aspirant
I too had been trying to get offline files working with Vista/W7 for a long time. After trying numerous suggestions from the forum, I opened a case with Netgear Help. Their suggestion was as follows:
"Sorry for the long delay in response. After some testing we have been able to get offline files to work. However the NAS must be in security mode "USER", and the share must allow guest access. We couldn't get it to work with any other configuration. We will ask our engineers about this issue, but there is no guarantee of a response. Thank you for bringing this issue to our attention."
Since then I have had offline files work without problem on Vista Buisness 32 and Windows 7 business 64.
One thing that I have noiticed is that it appears that as long as one of my shares allows guest access, then all shares can be set to offline.
I am using an NVX with 4.2.15.
Good luck and look forward to hearing how you go
"Sorry for the long delay in response. After some testing we have been able to get offline files to work. However the NAS must be in security mode "USER", and the share must allow guest access. We couldn't get it to work with any other configuration. We will ask our engineers about this issue, but there is no guarantee of a response. Thank you for bringing this issue to our attention."
Since then I have had offline files work without problem on Vista Buisness 32 and Windows 7 business 64.
One thing that I have noiticed is that it appears that as long as one of my shares allows guest access, then all shares can be set to offline.
I am using an NVX with 4.2.15.
Good luck and look forward to hearing how you go
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