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Forum Discussion
Windows Backup error: "The mounted backup volume is innaccessible"
Prior to upgrading to ReadyNAS 6.9.1 my backup process was functioning perfectly. I had File History backing up to a shared folder and I had system images running weekly as well utilizing the "Window...
Hi Nathann
I just tried it on a Windows 10 with the same version and it completed with some files skipped which might be files in use.
NAS 526x on OS 6.9.2 runs fine with Windows backup. Since you followed the instructions on the article it should just backup with default settings.
How large is your PC data volume? I think connection to backup destination NAS times out. Have you tried using a different computer for testing?
Regards
Marc,
Thanks for attempting to help! The amount of data on my main PC is 343 GB.
I have a VM running in Parallels on my Mac. Version of Windows 10 is 1709 Build 16299.125. The data on the hard drive in the VM is 16 GB. I began the backup setup process and connected it to the NAS using the same username John and the password. I then began the system image backup and it errored out within a minute or so with the following error message.
I ran the backup a second time (as this was the same first error I received on my other computer as well) and this is the result.
Same error I received on my main computer.
What can you suggest I try next?
Hi Nathann
Have you tried this on a different computer? Have you tried updating the firmware?
https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-9-3-RC1/m-p/1503569#M10118
Marc,
I switched the settings on the firmware update options to install Beta firmwares. It installed version 6.9.3-T223 (beta 2) and the same result occurred. The mounted backup volume is inaccessible. Please retry.
I retried and got the same result. Downloaded and installed RC1 with the same result.
The second computer I tried this on was my Mac running a VM of Windows 10 (so this is proof that running it on a second computer failed as well).
Any other ideas?
Marc,
I purchased an RN212 today and put a pair of 2 TB drives in it that had previously been setup in my RN102. They were running firmware 6.9.2 and had been formatted to factory defaults. I created a share and started a backup and it worked without any issues at all. I then put those drives back into my RN102 and attempt the backup again and it worked.
What do you make of this?
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