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Windows Previous Versions Not Working (Already Read Other Threads)
Hi All, I'm traditionally a Synology user, using ReadyNAS for a few Egnyte deployments and one particualr thing is driving me nuts. Really hoping someone on this forum can help? We have our ...
Hi lact,
NETGEAR support will also inform you the same that you will need to contact Egnyte since it worked with the non-ELC shares. It is something to do on how Egnyte manipulates the shares modules. You may inform them that Windows Previous Version works on the non-ELC share.
If you have an Egnyte case number, you can send it to me via private message. We will try escalating it to Egnyte.
Regards,
lact wrote: the "Allow Snapshot Access" and "Allow Access to Windows Previous Versions" are both checked.
"Allow Snapshot Access" is an independent setting, and isn't needed for access to Windows Previous Versions.
lact wrote:Re: Windows Previous Versions Not Working ...
- NAS Firmware is most recent 6.10.2
FWIW, I don't use Egynte.
My settings are the same as yours (other than "Allow Snapshot Access", which is not checked).
"Restore Previous Versions" is working if I access the NAS share directly via the UNC path (\\nas-ip-address\share). It is also working on a mapped drive letter for the share. But it is not working when I map the entire data volume to a drive letter and right-click on a folder or file there. I'm not sure if that is a bug in 6.10.2 or if it is expected behavior.
Can you try accessing ELC via the UNC path in File Manager (\\Device\ELC), and see if that works?
JohnCM_S , Marc_V : Could you please follow up on whether "restore previous versions" is intended to work on a mapped data volume?
Hi there - thanks for taking the time to write this out - I appreciate it.
However, there is no answer here, and I see a few people were tagged who never replied.
The suggestion to check direclty in the elc share, rather than a mapped drive, also doesn't work.
Plesae remove the "solution" tag here and I'd greatly appreciate if someone from Netgear support would weigh in here, this is a case where the documentation is plainly wrong and the lack or response here is disheartening.
"Allow Snapshot Access" and "Allow Access to Windows Previous Versions" are two different ways to access snapshots. While I have done no experiments, it would not surprise me if they are mutually exclusive. In the first case, the snapshot folder is visible, and in the second, it's hidden. If that is the case, the GUI should make them radio buttons, not items that can both be checked. Have you tried turning off "Allow Snapshot Access"?
per my original post, I have tried this already :)
- I also tried it without "Allow Snapshot Access" since some post somewhere mentioned that, but it didn't help either.
lact wrote:
The suggestion to check direclty in the elc share, rather than a mapped drive, also doesn't work.
Well, I can confirm that
- restore previous version fails on a mapped drive
- restore previous version fails on \\nas-ip-address\data\share-name
On my own system
- restore previous version works on \\nas-ip-address\share-name
If JohnCM_S and/or Marc_V don't respond, you might need to try paid netgear support.
lact wrote:
Please remove the "solution" tag here
This thread is not marked as solved.
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