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Forum Discussion
lact
Feb 24, 2020Aspirant
Windows Previous Versions Not Working (Already Read Other Threads)
Hi All, I'm traditionally a Synology user, using ReadyNAS for a few Egnyte deployments and one particualr thing is driving me nuts. Really hoping someone on this forum can help? We have our ...
- Mar 06, 2020
Hi lact,
NETGEAR support will also inform you the same that you will need to contact Egnyte since it worked with the non-ELC shares. It is something to do on how Egnyte manipulates the shares modules. You may inform them that Windows Previous Version works on the non-ELC share.
If you have an Egnyte case number, you can send it to me via private message. We will try escalating it to Egnyte.
Regards,
lact
Mar 03, 2020Aspirant
Hi there - thanks for taking the time to write this out - I appreciate it.
However, there is no answer here, and I see a few people were tagged who never replied.
The suggestion to check direclty in the elc share, rather than a mapped drive, also doesn't work.
Plesae remove the "solution" tag here and I'd greatly appreciate if someone from Netgear support would weigh in here, this is a case where the documentation is plainly wrong and the lack or response here is disheartening.
StephenB
Mar 03, 2020Guru - Experienced User
lact wrote:
The suggestion to check direclty in the elc share, rather than a mapped drive, also doesn't work.
Well, I can confirm that
- restore previous version fails on a mapped drive
- restore previous version fails on \\nas-ip-address\data\share-name
On my own system
- restore previous version works on \\nas-ip-address\share-name
If JohnCM_S and/or Marc_V don't respond, you might need to try paid netgear support.
lact wrote:
Please remove the "solution" tag here
This thread is not marked as solved.
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