NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Wrong Serial Number (N0NE00020000) on RNDP6000
Hi, I have this issue https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/ReadyNAS-PRO-missing-model-name-and-serial-number/m-p/2230734#M196567 after having upgraded my ReadyNAS Pro ...
_CoRpO_ wrote:
I have this issue https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/ReadyNAS-PRO-missing-model-name-and-serial-number/m-p/2230734#M196567 after having upgraded my ReadyNAS Pro 6 to the OS6. The model number is gone and the serial number is wrong.
This means the VPD is corrupt. Only Netgear can fix it (they can do it remotely). Normal Netgear support won't, as their policy doesn't let them support legacy NAS converted to OS6.
But often the mods ( Marc_V or JeraldM ) have done this as a courtesy, so I am tagging them.
- Thank you for fixing my device!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
