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Forum Discussion
Jason_G
Jul 04, 2018Aspirant
Yet Another Admin page offline - RN214
New to the community - Thanks in advance for all help and advice.
I have been running this RN214 for a while without issues. I updaed the firmware to 6.9.3, again no issues.
I then tried to ins...
- Jul 06, 2018
You updated apache2 to 2.4.x. That's going to break things. You should be able to access the admin page now.
Marc_V
Jul 05, 2018NETGEAR Employee Retired
Hi Jason_G
Welcome to the Community!
Were you able to try and use a different Browser? Clearing cache or going Incognito?
Regards
Jason_G
Jul 05, 2018Aspirant
Not a browser issue, confirmed on multiple browsers and 2 different laptops. Thats when i portscanned the box and found that TCP: 80, 443 and 22 were not even listening.
- StephenBJul 05, 2018Guru - Experienced User
Whatever you did probably crashed the web server software in the NAS.
Probably the best thing to do is to update your backup, since you do still have access to the files.
Then try rebooting the NAS, and see if that helps. If it fails, you can try an OS reinstall (likely won't work, but there is a chance). If the reinstall also fails, you can do a factory reset, reconfigure the NAS, and restore your data from the backup.
- Jason_GJul 05, 2018Aspirant
NAS was rebooted via the front panel, problem carried through to next reboot.
I was wondering if the reinstall would help, was going to give that a shot.
I was asked to boot to tech support mode, patiently waiting for that person to have a moment to take a look.
Hoping to avoid a factory reset....
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