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nigelb1's avatar
nigelb1
Aspirant
Jan 01, 2019
Solved

Your NETGEAR Storage is not accessible from this computer, please check your network setting.

I am able to discover my ReadyNAS Ultra 2 (RNDU 2000) Firmware 4.3.31 using RAIDar 6.4.0 but unable to access via computer.   RAIDar shows NAS drives as healthy and NAS IP 198.168.0.2   Windo...
File Sharing
  • StephenB's avatar
    StephenB
    Jan 01, 2019
    nigelb1 wrote:

     

    For option 3, OS install..... I assume I connect laptop direcly to NAS via USB front port to access Admin Panel?

     

    No.  You do it with the NAS boot menu.  Read pages 14-15 of the hardware manual: http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf

     

    nigelb1 wrote:

     

    If I use this method do I reformat the drives or lose the data on the disks?

     

    It shouldn't affect the drives or data.  Do be careful not to accidentally do the factory default boot, as that will reformat drives and lose data.

     

    I think the easiest way to fix this is to change the Asus to use 192.168.0.x. I prefer to avoid using the boot menu on the units that don't have an LCD panel.  

nigelb1's avatar
nigelb1
Aspirant
Jan 01, 2019

Great thanks for the help,

 

For option 3, OS install..... I assume I connect laptop direcly to NAS via USB front port to access Admin Panel?

 

If I use this method do I reformat the drives or lose the data on the disks?

 

Thanks 

StephenB's avatar
StephenB
Guru - Experienced User
Jan 01, 2019
nigelb1 wrote:

 

For option 3, OS install..... I assume I connect laptop direcly to NAS via USB front port to access Admin Panel?

 

No.  You do it with the NAS boot menu.  Read pages 14-15 of the hardware manual: http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf

 

nigelb1 wrote:

 

If I use this method do I reformat the drives or lose the data on the disks?

 

It shouldn't affect the drives or data.  Do be careful not to accidentally do the factory default boot, as that will reformat drives and lose data.

 

I think the easiest way to fix this is to change the Asus to use 192.168.0.x. I prefer to avoid using the boot menu on the units that don't have an LCD panel.  

  • nigelb1's avatar
    nigelb1
    Aspirant
    Jan 03, 2019

    Many thanks will try the ASUS route as you suggest.

    • Sandshark's avatar
      Sandshark
      Sensei
      Jan 04, 2019

      Did you try both ethernet ports on the Ultra 2?  It's likely you didn't assign a static IP to both.

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Jan 04, 2019
        Sandshark wrote:

        Did you try both ethernet ports on the Ultra 2?  It's likely you didn't assign a static IP to both.

        I'd forgotten that the Ultra 2 had two ports.  That is another possible workaround (I agree that it's likely that the static address is only assigned to one of the ports).

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