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Forum Discussion
Crash_HI
May 21, 2021Guide
Can't connect via VPN "The VPN Group list is empty"
Hi, Our user cannot connect via VPN. The client says: "The VPN Group list is empty" The VPN group and user are correctly listed in the Insight web site. I tried removing and re-adding the us...
DamianM
May 25, 2021NETGEAR Moderator
Hello Crash_HI,
welcome to the NETGEAR community!
I would like to ask you to restart your devices so that they can re-establish the connection. Our engineers have applied a fix and it should work fine after the restart.
Regards,
DamianM
NETGEAR team
Crash_HI
May 25, 2021Guide
After rebooting the router, according to the insight diagnostics, it is still broken.