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Forum Discussion

Crash_HI's avatar
Crash_HI
Guide
May 21, 2021

Can't connect via VPN "The VPN Group list is empty"

Hi, Our user cannot connect via VPN. The client says:   "The VPN Group list is empty"   The VPN group and user are correctly listed in the Insight web site. I tried removing and re-adding the us...
Insight Cloud Management
Crash_HI's avatar
Crash_HI
Guide
May 25, 2021

Hi,

I also attempted to connect with the client system and it still says the VPN group is empty so it is not working.

Thanks

DamianM's avatar
DamianM
NETGEAR Moderator
May 26, 2021

Hello Crash_HI,

 

I would like to discuss this case with the engineers and will let you know when I have further information for you.

 

Have a nice day! 

 

Best regards,
DamianM
NETGEAR team