Readynas nv+

plingis30000
Aspirant
Dec 09, 2019
Vi!
Yes, its right. The screenshot is from there..
It appears as the "first screen" when I have logged in..

I have used the NAS for about 7 years..
I have access to the NAS and its data.. I can write into it with no problems..

Firmware: can I access this information from that screen or in the screenshot?

I have for some months never logged in to the administrator vore..

Thanks in advance!

Best,
Magnus
ErikaMa
NETGEAR Employee Retired
Dec 10, 2019
Hello Magnus,

So, first of all, I would advise doing a gentle reboot of the NAS. Wait for the NAS to complete the reboot, then try to access the web interface.

If this does not work, try to use multiple browsers after clearing temporary files, or alternatively use incognito mode in your current browser.

We always recommend keeping a backup of the NAS data.

Let me know if any of this helps :)

Regards,
Erika
NETGEAR Team
- plingis30000
  Aspirant
  Dec 14, 2019
  Hi!
  Thanks for your help! Do you have a manual for how to perform a "gentle reboot"?
  
  Best,
  Magnus
  - ErikaMa
    NETGEAR Employee Retired
    Dec 16, 2019
    Hello Magnus,
    
    By gentle reboot I simply mean turning the NAS off and on again, by pressing the power button (without abruptly disconnecting the plug or such).
    
    If nothing changes, you might try an OS Reinstall through the Boot Menu. OS Reinstall reinstalls the firmware from the system’s internal flash to its disks. OS reinstall boot mode also resets some settings on your system, such as Internet protocol settings and the administrator password, to defaults. You can check the User Manual at this link for more information.
    
    Please, before doing anything, ensure that you have a backup of the NAS data.
    
    Regards,
    
    Erika
    
    NETGEAR Team
ErikaMa
NETGEAR Employee Retired
Dec 19, 2019
Hello Magnus,

RAIDar is an application that can be installed on a PC to monitor the NAS. See the Support page.

However, OS 4 might not have the option to download logs anyway. At this point, I would advise getting in touch with Tech Support.

Regards,

Erika

NETGEAR Team
- plingis30000
  Aspirant
  Jan 13, 2020
  Ok, I think I have to do a factory reset and reading back the data from en external device...
  
  I have now 11 of 923 GB free. I will buy new disks. If I buy 2 disks on 4 TB, can I adress about 3 TB using the OS installed in this Readynas NV+? Is there a limitation for the adress-space which is smaller than 3TB?
  
  I also wonder which is the the easiest way to read back the data. Can I put in the disk into the empty case left, and then RAID will take care of the data to the new disks? Or is it better to do a factory reset and then reding back from an external device?
  
  Best,
  Magnus
  - ErikaMa
    NETGEAR Employee Retired
    Jan 14, 2020
    Hello Magnus,
    
    Welcome back :)
    
    Could you please clarify how many disks you currently have in your RND4000 and what's their capacity?
    
    Do you want either to replace the old disks with the new ones or to add the new disks, keeping in the NAS both the old and the new ones?
    
    Do you have a backup of the data?
    
    Could you also please explain in more details what you mean by "is there a limitation for the adress-space which is smaller than 3TB?"?
    
    Regards,
    
    Erika
    
    NETGEAR Team

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