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Forum Discussion
plingis30000
Dec 07, 2019Aspirant
Readynas nv+
Hi! I have problems clicking on the links in the GUI, and there are no hostname etc presented... See the file... Does anyone know where to start troubleshooting? Best, Magnus
ErikaMa
Dec 09, 2019NETGEAR Employee Retired
Hello plingis30000
Is the screenshot attached what appears when you try to access the RND4000 GUI?
Could you please clarify how long have you been using the NAS? Do you have access to the NAS data?
Which firmware version is installed in the NAS?
Regards,
Erika
NETGEAR Team
ErikaMa
Dec 19, 2019NETGEAR Employee Retired
Hello Magnus,
RAIDar is an application that can be installed on a PC to monitor the NAS. See the Support page.
However, OS 4 might not have the option to download logs anyway. At this point, I would advise getting in touch with Tech Support.
Regards,
Erika
NETGEAR Team