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CES001's avatar
CES001
Aspirant
Mar 03, 2022
Solved

ReadyNas RND2000 v2 & ERR_SSL_VERSION_OR_CIPHER_MISMATCH & RAIDiator 4.1.12 update quest

Hello,   I have a ReadyNas RND2000 v2 & ERR_SSL_VERSION_OR_CIPHER_MISMATCH & RAIDiator 4.1.12 update quest: how do i update this NAS so that i dont get this SSL error message ?   I can access the...
ReadyNAS
  • ValerieD's avatar
    ValerieD
    Mar 09, 2022

    Hi CES001,
     

    Google Chrome, and other internet browsers, has stopped ssl1 support.
    So you have to use an older browser to access your device.

    Doesn't work: Chrome and Edge (I will escalate to add yours).
    Currently Working: IE11 (EOL June 2022) and Firefox 97.0 (however it alerts that TLS 1.0 and 1.1 will not be supported in a future release). Pale Moon.

     
    Good day to you,
    Valerie D
    Netgear Team

ValerieD's avatar
ValerieD
Community Manager
Mar 04, 2022

Hi CES001,
 
And welcome to the NETGEAR Community! :)

When this "SSL error message" happens, which internet browse are you using?

 
Good day to you,
Valerie D
Netgear Team

  • CES001's avatar
    CES001
    Aspirant
    Mar 05, 2022

    Hi Valerie,

     

    The current browser is Brave but Edge also gives the same error.

    ERR_SSL_VERSION_OR_CIPHER_MISMATCH

    <ip address> uses an unsupported protocol.

    best regards CES

     

  • ValerieD's avatar
    ValerieD
    Community Manager
    Mar 09, 2022

    Hi CES001,
     

    Google Chrome, and other internet browsers, has stopped ssl1 support.
    So you have to use an older browser to access your device.

    Doesn't work: Chrome and Edge (I will escalate to add yours).
    Currently Working: IE11 (EOL June 2022) and Firefox 97.0 (however it alerts that TLS 1.0 and 1.1 will not be supported in a future release). Pale Moon.

     
    Good day to you,
    Valerie D
    Netgear Team

    • CES001's avatar
      CES001
      Aspirant
      Mar 09, 2022

      Hi Valerie,

       

      Thank you for your reply.

      Ok, i will retain a copy of Internet Explorer for that sense, so that i can access the admin page.

      The second part of my question was: is there a way i can update the firmware of my NAS to the latest version without getting these error messages ?

      Best regards Chris

      • CES001's avatar
        CES001
        Aspirant
        Mar 11, 2022

        Hi Valerie,

         

        Do you have time to look at my question how i can update my NAS  ("is there a way i can update the firmware of my NAS to the latest version without getting these error messages ?") ?

        Actually i have 3 identical NAS devices which all need this update.

        Can you please help ?

        best regards,

        Chris

    • ValerieD's avatar
      ValerieD
      Community Manager
      Mar 16, 2022

      Hi CES001,
       

      As I explained you, I would advise to use IE or Firefox as Brave has stopped ssl1 support.

      You may still get a warning when accessing the admin page but the error will be different and it can be ignored.

      For the firmware you should use:

      https://kb.netgear.com/000038792/RAIDiator-Version-4-1-16-Sparc

      It is the last version available for your ReayNAS.

       

      Good day to you,
      Valerie D
      Netgear Team

      • CES001's avatar
        CES001
        Aspirant
        Mar 16, 2022

        Thank you Valerie, yes, i am using IE as a browser as an intermediate solution, because i would like to receive normal browser again after update.

         

        Thank you for advise regarding https://kb.netgear.com/000038792/RAIDiator-Version-4-1-16-Sparc ; i will try it in the near future (in 2 weeks time from now) and i will let you know if i was able to solve this.

        To be continued :cathappy:

         

        best regards Chris