Forum Discussion
Router randomly removed, can't re-add to Cloud Portal due to page malfunction
Greetings, Netgear Insight periodically and randomly removes our router from the VPN group. I need to re-add it, but the Netgear Insight portal web site displays a blank page when I click on the ...
I had the same issue — my router randomly disappeared from the cloud portal and the re-add page kept malfunctioning.
What worked for me was:
- Logging out of the portal
- Clearing browser cache
- Signing back in using a different browser
- Rebooting the device and re-adding it
Once it synced again, everything stayed stable.
While troubleshooting I was killing time with a game. If anyone's into that, I found a download for it at virtuallifeapk.com