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Forum Discussion

Initiate

Jul 09, 2021

cant install my insight device(way610) to My Nighthawk (ax1800)

Installed my new networks where I started with the access point (ax1800) in Nighthawk. But in the program I could not add my insight devices (wax610, wax610y). Also, I can not add my ax1800 in insight. So I can not make any mesh network of my three devices. How do I enable them to communicate with each other?

3 Replies

PatrycjaG
NETGEAR Moderator
Jul 12, 2021
Hello ymmij12,

Welcome to the Netgear Community :)

Please, can you tell us first your network topology and the model of all your Netgear devices, ax1800 being a speed and not a product model :)

Have a nice day,

Patrycja

Netgear Team
- ymmij12
  Initiate
  Jul 12, 2021
  Netgear RAX20 AX1800 4-stream WiFi 6 router,
  Netgear WAX610Y, Netgear WAX610.
- PatrycjaG
  NETGEAR Moderator
  Jul 13, 2021
  Hello @ymmij12,
  
  RAX20 is not supported by Insight. So, cannot add it to insight.
  
  What is your needed topology?
  
  Have a nice day,
  
  Patrycja
  
  Netgear Team