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We have quite a few of the Business class WAX214 AP's and need to remotely manage these AP's in the absence of Insight management capability, previous versions of Netgear's AP's (WAC205/WAC210) do su...
schumaku
Aug 27, 2021Guru - Experienced User
TonyTaylor wrote:
We have already tried your suggested method using simple port-forwarding and although in principle it should work (and does on the WAC50x series of AP's) on the WAX214 it appears to fail when accessed from another IP subnet other than the Local LAN IP subnet, in true reality the AP does respond but gives you the URL of the Netgear main site and not the view to the Login page on the AP itself.
Reads like a bug to me. We've seen few other Netgear devices with similar restrictions or errors.
TonyTaylor wrote:
So if you test this and come back with a solution I'll be surprised as I have already logged this with Netgear and they have confirmed it isn't possible hence my request for a product enhancement and not a comment of should work.
This is a community, I'm just yet another community member, and my crystal ball is broken so I can neither know about your communication with Netgear support nor your tests already done. I still would expect a simple port forwarding access from another subnet must be possible. If not - clearly a bug. There is no reason to redirect to some unspecified Netgear Web site.
YeZ somethings sounds very wrong with the current (lack of exact firmware details) way the WAX21x is implemented. Any port forwarding or access from another subnet must be possible, just as it is on any other Netgear Small Business devices like earlier APs or switches or NAS or ....