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GeekDadKen
Nov 30, 2018Initiate
Status:
New Idea
Allow Orbi Voice to be included in Alexa Multi-Room Speaker Group
Bringing this over from the Orbi Voice boards. This seems like a no-brainer. Currently, Orbi Voice does not show up as available for grouping in the Alexa app.
stones27
Feb 12, 2019Novice
It took me about a month of emails to finally get a response from Netgear support about the Orbi Voice joining an Alexa group, so I wanted to share this with others looking for the same information. Finally received this answer:
"Upon checking here, the RBS40V cannot connect to your Alexa group because it's firmware does not support it. However, we already raised your concern to the appropriate team but we don't have an estimated date when will be the firmware will available"
It's unfortunate how terrible Netgear support is with help and information and even more unfortunate they would bring a nice product like this to market without what I believe is a major required functionality for an Alexa sound device. Hopefully this will be fixed soon in a firmware update but, as the response indicated, they have no estimated date for fixing a core functionality issue with their device.