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GeekDadKen
Nov 30, 2018Initiate
Status:
New Idea
Allow Orbi Voice to be included in Alexa Multi-Room Speaker Group
Bringing this over from the Orbi Voice boards. This seems like a no-brainer. Currently, Orbi Voice does not show up as available for grouping in the Alexa app.
reddc
Nov 07, 2019Initiate
Is anyone at NetGear even reading these comments? I spent nearly 5 hours on 3 different support calls at the end of July 2019 before my "free" support ran out. I explained this problem to two different support tiers. The first level had me unplugging and updating firmware with non-public versions, all of which took so much time and was uselss. The second tier had trouble understanding english and kept trying to tell me it worked to group the devices but couldn't seem to understand Multi Speaker groups are the issue. I repeatedly told him to read the forums and at least reply to users. In the end I helped him form a clearly written support ticket to be taken to a higher tier with the assurance I would be contacted, I never heard from them again. Thought I would post my efforts here so you would know what has been tried so far. A new purchaser with free support time could carry the ball further perhaps? Thanks.