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Please implement the OpenVPN client in Orbi. I would like to use a VPN connection without having to configure a VPN client on every device. There are multiple devices that benefit from a VPN but do n...
TitaniumOdyssey
May 10, 2019Follower
It seems to be far past the time for asking politely, quietly wringing hands and hoping this will happen as if by the magic software fairy. This issue also affects far more than just the Orbi product line.
The Nighthawk AX (RAX40, RAX80, RAX120, RAX200) all seem to indicate a very clear pattern of behavior of advertising VPN and failing to deliver. In fact, one gets the distinct impression that Netgear is receiving kickbacks from PureVPN and has no intention whatsoever to accomodate this request.
Furthermore, Netgear will explicitly void the product warranty if any open source firmware is placed upon the router to enable this functionality. That in itself may be illegal in the US and Europe (where such things as using custom firmware are specifically protected by laws and policies of the EU).
As so many users have pointed out, VPN is a common expectation if not requirement for the daily personal and professional lives of the ordinary citizen comprising the user base.
Using Netgear's market position to force anti competitive behavior and a lack of choice upon their customers is not somethong to take lightly or dismiss.
Perhaps Netgear needs a class action lawsuit for false advertising of VPN support and maybe even an antitrust or fraud investigation would not hurt either. I think it is time to file complaints with the FTC to let them know about Netgear's despicable behavior in this regard.
Netgear, you make some very decent hardware these past few years, and that is great. But you need to not only listen to your customers but take action and deliver what the customers want. You only hurt yourselves by failing to deliver what the competition is already eager and capable of delivering.
Finally, I do not think that this is a case of Netgear's technical incompetence to deliver such a presumably "difficult" feature, (as I am sure some executive will use as an excuse that it is too difficult or unreasonable). The software is already largely written by others (OpenVPN Community edition is free and open source software hence the Open in the name) and equivalent functionality has been added to routers by MANY others for OVER A DECADE (DD-WRT, HyperWRT, OpenWRT, Tomato, ASUS' version of Tomato, etc). So any such nonsensical excuse about it being too difficult or unreasonable simply will not fly here.
It seems more like willful inaction due to faulty business decisions among the incompetent leadership.