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With an attached USB drive and ReadyShare, you are limited to individual folders with a size of 196MB. The most likely use for attached storage is to attach USB drive for backup purposes, as oppo...
Please take your problem to somewhere that does not get in the way of this section, which is where people can ask for new features..
I don't know what you told Netgear, or what they told you. I do know that your original suggestion is hopelessly off beam. Please see my earlier response.
Before you ask for help, you might like to work out exactly what Netgear hardware you own. AC3200 tells us not much.