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When a customer has more than one Orbi system (i.e. a "Good" customer!), and uses the Orbi app to monitor them, the app shows the model number of each system connected by Anywhere Access. If they happen to be all the same model, there is no indication which system each is.
There is an option to assign a "name" to Orbi routers, both in the app and in the web interface.
The app should display the assigned name of each system rather than the model number.
3 Comments
The old story...legacy design in place on Apps before Orbi. Suggested before several times already.
The frustrating aspect (to me) is that there does not appear to be an effective way for customers to suggest changes that would improve the product. New versions of the Orbi app are released every month. The app parameter file that maintains a list of Orbi routers to manage obviously has information unique to each system in order to find the system in the Cloud. How hard could it be to use the user defined name rather than the model number?
This change has been needed for a long time. Too bad nobody is listening with the power to make changes that will help their customers.
