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Although automatic firmware updates should probably be the default, there should be a method (easily accessible in the firmware settings) to disable firmware auto-updates. The foregoing would all...
tagteam wrote:Although automatic firmware updates should probably be the default, there should be a method (easily accessible in the firmware settings) to disable firmware auto-updates.
The foregoing would allow those experiencing issues with the latest firmware to remain on an earlier version.
Manual update must be allowed as an option, because Reliabilty matters. Here are two compelling reasons:
1. Network can be disabled when out of town. Impact: Family in an uproar with no one able to diagnose and resolve the problem, also no access to smart home devices or IP Security Cameras.
2. Wake up to a network that is down. Impact: Spend a good part of your day off locating and fixing the problem.
All downtime creates customer ill will and tarnishes the Netgear brand.
Knowing that an update is available and installing it manually, or at least clicking on auto-update, allows the process to be monitored and problems resolved immediately, not as a suprise with big and possibly long term consequences.