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SimonGT007
Apr 13, 2018Guide
Status:
New Idea
Please provide more 5GHZ wifi channel options - restricting to channels 36-48 is too limiting
I live in London in the UK and nearly every house nearby has wifi and growth of 5GHZ routers is growing rapidly - the WiFI explorer application on my Mac is picking up at least 13 wifi signals on cha...
SimonGT007
Feb 16, 2020Guide
****Come on Netgear - please at least respond to this idea!***
It nearly 2 years now since I logged it on this forum and it's still showing as a 'New Idea' and numerous people are asking for this feature. It is just taking the piss out of your customers when you don't even have the courtesy to repsond to ideas, let alone implementing them. I even logged a support ticket to chase for an update and even that was been closed by Netgear, even though they never provided an answer on the status of this request and what they were going to evaluate it. Probably closed by some facelace support manager who want to improve his customer metrics by closing off open tickets, even when they know the customer's issue is not resolved!
I'm NEVER buying netgear again - the product is rubbish, the support useless, they don't answer questions posed in their own ideas forum and also expect you pay extra (nearly £100 per year!) to get support after owning a product for only 3 months!