NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

EcNels's avatar
EcNels
Follower
Oct 20, 2021
Status:
New Idea

R8000P Idle Time to Auto-Logoff timeout adjustment

Hi Folks:

 

I have several Netgear Routers, including the WIFI 6 stuff.  I have never found a User-Settable Idle-Timeout for Logoff of the current user.  It's hard to express just how frustrtating this is, because it seems entirely obvious that every user is going to have different opinions of how much time to balance their ongoing activities before they're ungratuitously kicked off the interface and have to login again, while they're still engaged in the same task.  For years, I've invested days setting up multiple routers in various configurations.  Not having a factory-coded, user-unchangeable timeout of a few minutes has wasted many hours of time.

 

Doesn't Netgear see the value in setting a fairly tight default Timeout, but enabling the user to change that quantity?  Even if the auto-logoff timeout reverted back to the Tight Timeout Pumpkin at midnight, the User (I.E. Owner) should be able to change this setting. IMO, this ought to be high priority, because it's been far too long not to solve such a costly time-waster for customers.

 

Preventing a user (home or otherwise) from adjusting their Auto-Logoff-Timeout is probably perceived as extra security, but not having this important Feature is definitely a security issue of it's own; for example, a user who knows they're going to have to login again and again, because of these automatic "kicked-offs" may just change their password to something easily guessable, so they can quickly get back in. As with so many security issues, it's multi-layer balance that tends closer to the security goal.

 

If I've missed it, then let me know and I'll beg your pardon, but until then, please know that many thousands of hours of user's time are being losts by forcing them to login again and again as they juggle between various configurations, data storage lookups, readings, and all the other stuff that goes with router/network setup and maintenance.

 

Help us out here guys!  We're busy, and it just takes even more time to report these "small" issues that accumulate big waste, so you may not have heard enough from us about this important Feature.

No CommentsBe the first to comment