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Orbi RBK753 (the forum pulldown doesn't have the correct model) Last week, the firmware update was forced onto my RBK753 overnight when all of my systems were doing backups. All PCs to servers and ...
Since a couple of days, my expensive but so far excellent Netgear RK852 mesh network has become very unstable. I bought them 1.5 years ago and during the lockdowns in the last 18 months it worked perfect: I can hardly recall any wifi issue since installing them. (So I actually was advocating these expensive devices to friends b/c of their extreme reliability.)
This all changed a few days ago. Suddenly, both the satellite and the router are constantly dropping wifi. You can sometimes work for 20 minutes, sometimes for 10 minutes, then wifi is gone for a couple of minutes. Then it comes back.
On the last two days, while on a business trip abroad, the router actually completely froze: even the ethernet connections were down as the RBR850 is acting is the router for the wired network as well. My wife lost two working days, my son was unable to follow his online classes.
The culprit: an automatic firmware update to v4.6.3.16 that has rendered these expensive devices (EUR 800 for the router and 1 satellite) almost completely useless. I already tried to downgrade but learned that the devices quickly auto-upgrade back into that extremely buggy v4.6.3.16 release - and there is no way to stop auto-upgrades.
NETGEAR, THIS IS UTTERLY UNACCEPTABLE!!!!! I bought these devices to have a trouble-free connection, which I had for 18 months. So 1) allow all of us to disable auto-upgrade and 2) TEST YOUR FIRMWARE BEFORE DISTRIBUTING IT, and 3) BE ASHAMED THAT YOU DID NOT YET AUTO-FIX THIS CRAPPY RELEASE FOR EVERYBODY, or provide an automatic roll-back, to all your customers you suddenly have thrown in internet connection hell.
AN EXTREMELY ANGRY CUSTOMER (SOON: EX-CUSTOMER IF YOU DON'T PROPERLY ADDRESS THIS)