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tuna_ertemalp
Mar 25, 2022Luminary
Status:
New Idea
TELNET should be brought back to new home routers like ORBI RBRE960
This is an offshoot from https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Orbi-6E-Router-RBRE960-doesn-t-allow-TELNET/m-p/2208272
Seems "NG removed Telnet from Orbi AX series in mid FW series and in later FW series on the Orbi AC series. The 9 series doesn't support telnet as well." per FURRYe38 .
I suggest that that's very unfortunate. I understand that some customers without proper knowledge & skillset could go into their routers and screw it up, but given that the firmware is not bug free, this takes away the ability to use telnet not only from the customers who know what they are doing, but also reduces the tech support over the phone to a "reset your device and redo all your work that might have taken you hours/days" (i.e. a software reset) or "here is your refund to return the device or we'll send you another one so you can do everything from scratch" (i.e. a hardware AND software reset) by taking away a valuable tool they could have used to support the customer.
Tuna
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