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On the app, it shows a ghost satellite called "Xerox" and it's disconnected. I never installed this and want to remove it from my network map. The app does not have a remove button, which would cer...
FURRYe38
May 04, 2025Guru - Experienced User
This was a mysterious satellite that appeared back the. Only way to remove it was to factory reset the entire system and setup from scratch.
We've not seen this appear in a long time though.
- WScottMay 21, 2025Onlooker
I had a Blackhawk satellite die and had to replace it with a new one. But the old one that died is still there showing disconnected on my device map. It doesn't really hurt anything, but it's confusing to have it there. It would be nice to be able to remove it without having to totally reset the whole system.