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As I suggested on the Readynas section Youtube video alongside with flowcharts would help big time customers and improving customers satisfaction!
I al really pig headed but a friend of mine a complete jack ass wanted to go from 4x2Tb to 4x4Tb, and this idiot removed all his disks and try to reformat and do stuff out his league and starting whining about that!
So good videos where you take time on various languages and with a spread sheet where you have all the steps and consider all senarios!
It will save time to support and sweat and stress to users.
I allways consider a user a dummy!