NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Knowledge Base Article
New - RAXE500 Firmware Version 1.2.14.114 Released
Security Fixes: 7/10/2025
This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security
NOTE: I also noticed that some users need the DHCP Option 60 and 61, I can't find the DHCP option 60 and 61 with in the WEB UI on this version of FW. This was reported by others in the forums that for some ISPs require this configuration. Was removed in last release and hasn't been seen since. Those users with the RAXE and these particular ISPs will be disappointed on this version of FW.
Download Link:
https://www.netgear.com/support/product/raxe500/#download
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button.
NOTE: Nighthawk app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
To Manually update FW on the router if this isn't seen on the routers web page:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
NOTE: Use a wired PC and web browser to update router FW. If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
After setting up from scratch and the system is working well, be sure to save a new backup configuration to file for safe keeping and save time if another factory reset needs to be done. Saves time here:
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Let us know how it works for you...For more information, problems or issues found, please make a new post in the forums detailing your experiences. We'll help you out there.
Thank you.