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NIGHTHAWK M1 auto reboot and some time lock in welcome screen

kirayamto
Apprentice

NIGHTHAWK M1 auto reboot and some time lock in welcome screen

hello i have NIGHTHAWK M1 this is no unlock device i using other service provider (hong kong smartone) sim but alway will auto reboot and stay welcome screen i need remove battey and push again but normal use few minute will restart again

PLS follow and try to solve issue .

***i Has contacted many times to telstra they no any knowledge to handle my question.

my firmware version:NTGX50C_10.12.02.01

FW DATE:2017/01/28

WEB:MR1HDATA_04.00.45.00

Message 1 of 9

Accepted Solutions
DarrenM
Sr. NETGEAR Moderator

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Hello kirayamto

 

I sent you a PM

 

DarrenM

View solution in original post

Message 2 of 9

All Replies
DarrenM
Sr. NETGEAR Moderator

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Hello kirayamto

 

I sent you a PM

 

DarrenM

Message 2 of 9
Retired_Member
Not applicable

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Hello Kirayamto

Did they find a solution to your problem of your Nighthawk Reboot all the time ?

Mine is doing the same.

Thanks

Message 3 of 9
kirayamto
Apprentice

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Yes netgear still analysis my device bug log waiting fix issue. may i ask you using which country mobile network?
Message 4 of 9
kirayamto
Apprentice

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Thank you netgear support team quickly fix issue .
Message 5 of 9
stevemelbrock1
Aspirant

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Update?
Message 6 of 9
stevemelbrock1
Aspirant

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Yes, multiple people have tried this also.
Message 7 of 9
ttessst
Aspirant

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

Model: AC329U|3G USB Modem/HSPA+
Message 8 of 9
ktkit430
Aspirant

Re: NIGHTHAWK M1 auto reboot and some time lock in welcome screen

I have got the same problem, may i know how to fix it? Thanks

Message 9 of 9
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