ac790 - software update

[raj7]

Hi.

I'm not able to update the software on my AC790 unit. I've tried on the iphone app which comes up with an error and also on the unit which just seems to stay on "Checking for updates..." forever.

Has:

1) Anyone seen this issue

2) Anyone found a fix?

Many thanks,

Raj

[raj7 · Accepted solution]

Hi,

The day count has started working. Strange thing is that this started working again by itself.

Not sure that should happen.

How about a firmware update to improve stability?

[DarrenM]

Hello raj7

Are you able to log into the GUI on a Laptop or a PC and try to update it?

DarrenM

[raj7]

Hi,

I can get to the GUI update page on my computer, but update does not happen.

I sometimes get an error if I update from the device and other times it tries to update from the device but doesn't do anything more.

It is possible I suppose that there are no further updates available.

Can someone confirm if NTG9X35C_11.11.00.00 is the latest firmware update?

Many thanks,

Raj

[raj7]

Hi,

I would try to do this. Unfortunately I can't find any updates for Aircard AC790S unlocked. 

If anyone knows, please can you post a message with the netgear link for the firmware.

Many thanks,

Raj

[raj7 · Accepted solution]

Hi,

The day count has started working. Strange thing is that this started working again by itself.

Not sure that should happen.

How about a firmware update to improve stability?

[ThomasKRK]

Have the same problem and firmawre from August 2015: NTG9X35C_11.11.00.00 It would be strange to not realease any updates through the whole year. My device freezes everyday and battery needs to be removed in order make it working again. I think that firmware is bad, because once it works everything seems to be ok.

Did you find a solution? On netgear website I could find newer firmware only for 790S Zein:

AC790S-1Z1MES_1244504_NTG9X35C_11.02.03.01_00_Zain_001.008_000-field.exe (Firmware)