Arlo|Smart Home Security|Wireless HD Security Cameras
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Pro 2 cameras and doorbell off line???

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Franksauto
Aspirant
Aspirant

Why are all my cameras and doorbell all of a sudden off line? Just noticed they have been that way for 3 days now. My internet is working and I havent made any setting changes. I did get an Arlo subscription. Never had a problem before the subscription.

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Franksauto
Aspirant
Aspirant

LED's are green. Yes I power cycled the base. turns out each camera will need to be removed and re-added. No idea why but this seems to work. Hope it doesn't happen again. 13 cameras, each with its own setting is going to take hours to return the system to normal.

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StephenB
Guru Guru
Guru

@Franksauto wrote:

Why are all my cameras and doorbell all of a sudden off line? 


What is the status on your base LED(s)?

Did you try power-cycling the base?

Franksauto
Aspirant
Aspirant

LED's are green. Yes I power cycled the base. turns out each camera will need to be removed and re-added. No idea why but this seems to work. Hope it doesn't happen again. 13 cameras, each with its own setting is going to take hours to return the system to normal.

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