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Arlo Q- installation: Network requires username and password

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meldnell
Follower
Follower

Trying to intall Arlo Q and page asks for network SSID and password. However my system requires a username and password. 

 

 

2 REPLIES 2
jguerdat
Guru Guru
Guru

You connect a Q in the same manner as a laptop or phone, using the SSID and passphrase. At no point is a username and password ever required. Maybe you're referring to logging into the router for configuration as opposed to just connecting a WiFi device?

kurtk
Star
Star

I think he's saying that his WLAN authentication requires a username and password. Usually this is seen on business/corporate wireless systems. I would guess the only option would be for him to whitelist the camera's MAC to not require the user/pass login.