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Arlo hub vmb4540 cannot connec to pro 4 xl cameras

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eggemenn
Aspirant
Aspirant

My vmb4540 hub was connected and working fine with my 3 pieces of 4pro xl cameras. Suddenly yesterday the hub start to blink orange color. I did factory reset but i still cannot connect my cameras to hub. My hub is able to connect and is online. I can connect my cameras to wifi router also but whatever i do i cannot connect cameras to the hub. I tried factory reset of hub and removed from my account and the cameras but it does not help. 

5 REPLIES 5
StephenB
Guru Guru
Guru

Do you see the Arlo wifi network when you search for networks in your phone or PC?

eggemenn
Aspirant
Aspirant

Hi, no i cannot see. How can i set it back?

StephenB
Guru Guru
Guru

@eggemenn wrote:

Hi, no i cannot see. 


That suggests that the wifi in the base might have failed.

 

You can try removing it (and the cameras) from the account, and then resetting the base using a paper clip.  Then see if you can find the Arlo network (will have Arlo in the network name, along with other stuff).

eggemenn
Aspirant
Aspirant

Thanks for the answer. If i still cannot see? Is there any more deep reset (like reboot) rather than pressing the reset button for 10 sec?

StephenB
Guru Guru
Guru

@eggemenn wrote:

Is there any more deep reset (like reboot) rather than pressing the reset button for 10 sec?


Not that I know of.