Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Connect Netgear Arlo with new router

Reply
Discussion stats
  • 1 Reply
  • ‎2017-09-18 10:00 AM
  • 1495 Views
  • 0 Likes
  • 2 In Conversation
Emre81
Follower
Follower
‎2017-09-18 10:00 AM
Hello Community,

i have a new router. Now I want to connect the base station with the new router. I connected the base station with a lan cable into the router. But the base station is still offline. Maybe you can help me guys?

Sorry for my bad english
Labels:
0 Likes
Reply
Message 1 of 2
1,495
1 REPLY 1
Streak2
Master Master
Master
‎2017-09-18 11:01 AM

Power off the base, then turn the power back on.

After a few minutes at least the power and internet light should turn green, the camera light as well if you have cameras synced to the base.

 

Try this and then tell us what lights you see on the base.

0 Likes
Reply
Message 2 of 2
1,483
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-09-18 10:00 AM
  • 1496 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.