Need refund and stop future charges

[rpmwerks]

My elderly father in law has been getting charged monthly for Arlo services for 6 months after he cancelled the subscription and deactivated his Arlo account. I need help getting him a refund and also stopping future charges.

[ShayneS]

Hi @rpmwerks 

Can you private message me with the best email to communicate with. I will escalate this for you. 

[rpmwerks]

Can you walk me thru how to private message you?

[ShayneS]

@rpmwerks 

I have escalated your case & someone from support will be reaching out to you as soon as possible.