No friend's device in Arrive/Leave automation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have invited my partner to my location and granted them access rights in their profile.
I would like to setup arrive/leave automation for their device and mine but I found it does not work. Only my device is used for triggering arrive/leave automation. e.g. I have an automation for everyone leaves but it will be triggered whenever I leave the location.
After some checking, I found that their device is list under Privacy Center > Account > Available Geofence Devices but not in the automation. I suspected because of this only my device is used for such triggering.
Our apps are on the same version 4.13 (7415) and we are using iPhone. Both of us have the same location sharing settings. I tried uninstalled the app and reinstalled on both device. I've also deleted thier users, had them close their account, delete the app, and resent invitation for setup of new account etc. but their device is still not showing up.
Any advice?
- Related Labels:
-
Arlo Mobile App
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @1nad2papa
Thank you for letting me know. I have notified my team and I will report back as soon as possible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey @1nad2papa I had the team update your account on the backend, can you close and reopen your app and check for the devices again?
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
469 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
122 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
736 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
870 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,956 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,570 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »