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herbg's avatar
herbg
Tutor
Aug 10, 2016
Solved

RN516 Backups to ReadyNAS Pro Fail after Upgrade to Firmware 5.6.1

My incremental backups from my RN516 to my ReadyNAS Pro have been running successfully since Nov, 2014.

On Aug 1, 2016, I updated the firmware on RN516 to 5.6.1 and on Aug 2, 2016, my backups starting failing:

Here's a copy of today's log file (failure):

Backup Job Name: Documents
Backup Job Type: Incremental
Protocol: rsync
Backup Source: [Documents]//
Backup Destination: [remote:rsync]/192.168.1.20::Documents
Backup Start Time: Wed Aug 10 2016 19:58:54
Backup Finish Time: Wed Aug 10 2016 19:58:54
Backup Status: Fail: failure during copy.

Failed to run rsync, return rc 2560 (10)
'rsync' command returns rc=2560

sending incremental file list
rsync: read error: Connection reset by peer (104)
rsync error: error in socket IO (code 10) at io.c(785) [sender=3.1.1]

 

While I can successfully test the connection to to ReadyNAS Pro, it looks like the Backup is failing quickly when trying to "copy" the files on the RN516.
None of my backup settings have changed since 2014.

Any ideas on what's going on?

Thanks,

 

  • herbg's avatar
    herbg
    Aug 10, 2016

    mdgm wrote:

    Odd. We didn't update rsync between those two OS6 firmware releases.

    I assume you've tried rebooting both NAS units?


    Ummm .... just re-booted both NAS units and ... uh ... the backups are working fine again.  Doh!

    Thanks for your help!  Problem solved.

5 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Which firmware did you update from?

     

    Which firmware are you running on the Pro?

    • herbg's avatar
      herbg
      Tutor

      mdgm wrote:

      Which firmware did you update from?

       

      Which firmware are you running on the Pro?



      RAIDiator 4.2.28
        on the ReadyNas Pro

      6.4.2 was the previous firmware on the RN516.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Odd. We didn't update rsync between those two OS6 firmware releases.

        I assume you've tried rebooting both NAS units?

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