Forum Discussion

Aspirant

Oct 12, 2015

USB device name changed after update to 6.4.0 final

after the update from 6.2.5 the names of the external usb drives changed, so all backup jobs have to be changed. (RN104 , 4 disks WDC WD20EFRX-68EUZN0, ReadyNASOS-6.4.0)

Public ReadyNAS OS 6.x Beta

BrianL2

NETGEAR Employee Retired

Oct 17, 2015

Hi GH,

Thanks for responding. Kindly contact our support team to further address this issue that you reported here in the community. I hope that you will update this thread whenever or once this issue has been fixed.

Let me know if you have further questions.

Kind regards,

BrianL
NETGEAR Community Team

dishmagic66

Guide

Oct 18, 2015

Same story here on the RN104. After updating to 6.4.0 the usb drive went from USB_HDD_2 to USB_HDD_3

I changed the backupjobs and still no go. Some editing in rsyncd.conf to fix it, but i noticed that rsync on USB_HDD_3 was disabled. Enabling it, and the lines apear in rsyncd.conf and backups are working.

Remark: My usb drive always stays connected.

BrianL2
NETGEAR Employee Retired
Oct 19, 2015
Hi dishmagic66,

Thanks for the workaround that you've shared. It could help a lot of users who have experienced the same and I suggest that you update our support team if you have contacted them about this issue.

Kind regards,

BrianL
NETGEAR Community Team
- cpu8088
  Virtuoso
  Oct 20, 2015
  after update although there is a name change viz the number i just go shares, highlight the usb settings and under network access enabled "allow anonymous access"
  - rajthejaswi
    Aspirant
    Dec 31, 2015
    You can login using SSH as root to the ReadyNAS, and look at the contents of the file: /etc/frontview/usb/usb_map
    
    It has a the format
    <USBname>:<Drive-ID>
    
    If you modify the USBName, disconnect and reconnect the drive (and wait for a few minutes for the NAS to acknowlege the external storage), you will see that the USB drive now has the name of your choice. Your existing backups will then work fine. The name remains constant even if you had to reboot the NAS.
    
    But the drive-ID is not something provided by the drive to the NAS, seems to be something that ReadyNAS allocates to the each new USB drive. So when you do a firmware update, the Drive-ID allocation changes, and you may have to repeat the process above after a firmware update. I wish NetGear would leave the usb_map file alone during updates, a routine update should not require manual changes as root to the NAS drive each time to keep things working.