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Forum Discussion
Foo_King_Dead
Aug 12, 2020Tutor
Nighthawk AX8, Model CAX80
Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the p...
michaelkenward
May 05, 2023Guru - Experienced User
Sweetjanaya1 wrote:
What more information is needed?
More information on what is happening at your end.
Networks are complicated beasts with all sorts of things going on. The simple message "2.4GHZ Band not broadcasting" could be down to many things.
You have to play Sherlock Holmes and do some detective work.
You have now added extra information that might help to pin down the problem.
Is it just the TV that can't see the wifi? Or has everything else also lost access?
Have you taken the TV through its network connection process?
The most obvious things to try – I assumed that you'd already done that – is the usual computer trick "turn it off and on".
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
- Leave the TV to last.
Sweetjanaya1
May 05, 2023Aspirant
The 2.4 GHZ can't be seen on any devices in my home like before including the cell phone and I am certain it's the modem. I am going to try the tips that were provided to me and I hope it works because my tv is not 5g compatible
I believe that is a file made by wireshark networking scanning program...
kirby30500 wrote:What is a "pcap"?