NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
AC1750 C6300 Blinking upload light & no download+internet light Optimum
I bought this modem/router on June and has been using Optimum serivce with it. Everything worked perfact at first but I've been noticing the upload, download and internet lights were either blinking ...
Factory reset it. disconnect coax, then while powered on, push and hold reset for 7-15 seconds.
Once done, reconnect coax, reboot it, then try reinstalling it.
If it reinstalls and works, recheck that cable connections page.
if its still showing offline, your isp needs to check the lines. you have t3/t4 errors/timeouts. usually means its not getting a signal.
with it hooked up, log into the device and get a screen snip of the cable connections page and the event logs. That helps us check the connection.
Post them back here. click on "choose file" and add that route. it only lets you do 1 at a time but lets us view them right away.
Screenshot 1 of event log
