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AC1900 WiFi Cable Modem Router Model C7000v2 Bandwidth Capped
Hello, in an attempt to fix issue's I was having over about 2 weeks of my internet connecting poorly (I would maintain "some" connection but it would frequently be drastically a downgrade from the se...
Ya, if your not seeing 200 with the modem in modem mode only, then the modem isn't working right.
You can try the ISP again and have them check the line with while your speed testing with it in modem only mode and see if they notice anything.
You can contact NG support to see if there is any RMA options available to you.
I would get another modem combo to try or you might migrate to a modem only unit and get you a external router to go with it.
Try this and see if the speed increases, set the modem for modem only mode. Log into the modems web page and find under Advanced Tab/Advanced Settings a feature called Router mode or NAT mode. Leave your one wired PC connected to the modem while you try this. Disconnect ALL other wired devices from the modem. Set the mode to disable router or NAT mode. Apply the change. The modem will reboot and after a couple of minutes your PC should have internet access. Use Ooklas installable speed test app and run a speed test with the modem and the PC. I would disable any PC security temporarily while speed testing. Security apps can hinder accurate speed results.
Let us know if you get to spec speeds or same slow speed. IF the speed is slow, I would presume the modem is bad and needs replaced.
JeffJ84 wrote:
Yes to everything. I appreciate the suggestion tho. More help than I've had anywhere else.
I haven't been able to get home and do what you said yet but I just talked to a comcast tech and he said the max wifi I can get over 2.4ghz is 60..... I've never heard this before. I feel like he is lieing l. Anybody else hear of this?
Please post about this here:
Thank you.
JeffJ84 wrote:
I haven't been able to get home and do what you said yet but I just talked to a comcast tech and he said the max wifi I can get over 2.4ghz is 60..... I've never heard this before. I feel like he is lieing l. Anybody else hear of this?