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Forum Discussion
Fynnish
May 12, 2020Tutor
AC1900 WiFi Cable Modem Router Model C7000v2 Bandwidth Capped
Hello, in an attempt to fix issue's I was having over about 2 weeks of my internet connecting poorly (I would maintain "some" connection but it would frequently be drastically a downgrade from the se...
- May 14, 2020
Ya, if your not seeing 200 with the modem in modem mode only, then the modem isn't working right.
You can try the ISP again and have them check the line with while your speed testing with it in modem only mode and see if they notice anything.
You can contact NG support to see if there is any RMA options available to you.
I would get another modem combo to try or you might migrate to a modem only unit and get you a external router to go with it.
JeffJ84
May 13, 2020Aspirant
I haven't been able to get home and do what you said yet but I just talked to a comcast tech and he said the max wifi I can get over 2.4ghz is 60..... I've never heard this before. I feel like he is lieing l. Anybody else hear of this?
FURRYe38
May 14, 2020Guru - Experienced User
Please post about this here:
Thank you.
JeffJ84 wrote:
I haven't been able to get home and do what you said yet but I just talked to a comcast tech and he said the max wifi I can get over 2.4ghz is 60..... I've never heard this before. I feel like he is lieing l. Anybody else hear of this?