NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC1900 WiFi Cable Modem Router Model C7000v2 keeps disconnecting
I just purchasd the cable modem router. The problem I am having is that it keeps disconnecting? Is there a fix for this? Please advise
Disconnecting? How so?
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?