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Forum Discussion

BillPutnam's avatar
BillPutnam
Follower
Apr 27, 2021

AX6 Modem router combo (DOCSIS 3.1 32x8) only has 30 channels downstream and 3 channels upstream

This is a powerful modem but it is not meeting its claimed bandwidth. Are the numbers of bonded channels selectable or driven by some other parameter (like SNR)?

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    We need more info. 

    1. What actual device do you have? 

    2. Do you have a screen snip of the cable connections page and the event logs? 

    3. What speeds do you pay for? 

    4. What speeds do you get hardwired in? 

    5. Who's your isp?