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Forum Discussion
Solved
After every reboot (power outage, manual power cycle, etc) the internet stops working
My Gateway: Nighthawk CAX80
Firmware 2.1.4.2
Hello. After every reboot (power outage, manual power cycle, etc) the internet stops working (WiFi, both 2.4 and 5GHz and LAN), and the web UI...
There's a newer firmware released that shows bug fixes/stability improvements.
Have you tried installing that?
https://www.netgear.com/support/product/cax80.aspx
Just installed it, and will force a few reboots later this morning. I will report back what I find here.
Curious.. Have you seen my exact issue before?
No. I've got a cax80 and haven't had that issue.
Its tough with netgears warranty and starting an RMA because you have to prove its bad. and to do that you need to contact support. Kind of a issue
This firmware so far seems to have fixed the issue, or at least the issue hasn't happened since upgrading. I had to cut power to my office to remove and replace an old ballast fixture and when power came back on, everything was good. Web UI is up, WiFi working and all my hardwired devices are getting DHCP no problem.
Still not sure if the physical Reset button does anything since I don't want to have to take the network down to find out. Previously, it would only just reboot the device. The only way to factory reset was within the webUI.
glad it worked for you!
I had issues with the reset button as well. it cleared out most things but not all when I used it.
Kind of why I sent it to the closet for next round of testing and am using a different setup currently.
I reported it to L2 support but all they wanted to do was exchange it. I just wanted to find the root cause of the issue.